Effortless Communication and Powerful Integration with Squaretalk & vTiger CRM
Squaretalk is a popular cloud contact center platform for sales-driven teams. Integrated with vTiger CRM, it turns every call into structured, actionable customer data.
Xirgosoft delivers a robust Squaretalk integration that synchronizes calls, agents and campaigns with vTiger CRM, so your sales floor runs from a single, reliable source of truth.
Squaretalk is a cloud contact center platform with features such as power dialing and call routing. Integrated with vTiger, it lets agents work through leads quickly while every interaction is captured in the CRM.
What We Deliver
CRM-Based Dialing
Start Squaretalk calls directly from vTiger CRM records and list views.
Call Event Sync
Answered, missed and failed calls are logged with full details.
Recording Links
Listen to call recordings straight from the CRM timeline.
Lead Routing
Route incoming calls to the right agent based on CRM ownership.
Campaign Integration
Sync calling campaigns and dispositions between both platforms.
Team Dashboards
Compare agent productivity and conversion results in real time.
How It Works
Link Agents
Squaretalk agents are mapped to vTiger users and teams.
Push Leads to Dialing
Selected leads or lists can be prepared for calling from the CRM.
Sync Call Results
Dispositions, durations and recordings are written back to the CRM.
Optimize Campaigns
Reports compare contact rates and conversions by list and agent.
Real-World Use Cases
Power Dialing Campaigns
A campaign list built in vTiger is called by agents, and every result flows back into the lead record.
Callback Management
Leads asking for a callback get a scheduled task with the exact time and agent assigned.
Conversion Tracking
Managers see which lead sources and campaigns produce the most conversions.
Why Choose Xirgosoft
- Higher contact rates with seamless dialing
- Accurate data for every lead and customer
- Smarter routing for faster resolutions
- Clear, real-time sales floor visibility
Our Process
- DiscoveryWe understand your business, workflows and goals.
- Planning & DesignWe define the solution, integrations and timeline.
- Build & IntegrateWe develop, configure, migrate data and test thoroughly.
- Launch & SupportWe go live, train your team and provide ongoing support.
Technologies & Platforms
Frequently Asked Questions
Can dispositions update lead status automatically?
Yes. Call outcomes such as "Interested" or "No Answer" can update the lead status and trigger workflows.
Are recordings accessible from the CRM?
Yes. Recording links are stored on the call record for authorized users.
Can we filter which leads are sent to the dialer?
Yes. You can use CRM filters such as source, country or status to build calling lists.
Does it support multiple teams?
Yes. Teams, roles and reports can be configured separately.
Ready to power your sales floor with Squaretalk and vTiger?
Talk to our experts today for a free consultation and quote.