CRM Modules Built Around Your Unique Business Processes
Every business has processes that standard CRM modules do not fully cover.
Xirgosoft designs and develops custom vTiger CRM modules, fields, workflows and extensions that fit exactly how your business works.
We build modules using vTiger's own module framework, so they integrate with workflows, reports, permissions and the mobile app just like standard modules — and remain maintainable when you upgrade.
Extending vTiger the Right Way
Standard CRM modules cover standard sales and support. Real businesses also track properties, equipment, contracts, bookings, inspections, commissions and a hundred other things that do not fit a lead-contact-deal model. Forcing them into spreadsheets or misusing the wrong module creates mess, while a properly built module gives them a home with reports, permissions and workflows.
We design custom modules with vTiger's own module framework, so they behave like built-in ones. They get list views, filters, detail and edit screens, relationships to other modules, custom fields and blocks, role-based permissions, workflows, notifications, reports and dashboard widgets. Where needed, we add event handlers, custom actions and scheduled tasks that implement your business rules, such as calculating commissions when invoices are paid.
Good extensions are upgrade-safe. We keep custom code in its own module rather than editing core files, follow vTiger conventions and document what each module does and how it connects. Because the module is part of the CRM data model, other integrations, such as telephony, WhatsApp or e-signature, can use it too, and your mobile users can reach it.
We start with the business process: what you track, who does what and what has to happen automatically. A small prototype is usually shared early so your team can react before the build is finished. You receive the code, and you can extend it with any developer in the future.
What We Deliver
Everything included in this service, from the first scoping call through to launch and support.
Custom Modules
New modules for your unique business entities.
Custom Fields & Layouts
Tailored forms and views for each team.
Workflow Automation
Custom workflow tasks and business rules.
Relationship Design
Link modules to reflect real business relationships.
Custom Widgets
Dashboards and widgets built for your KPIs.
Upgrade-Safe Code
Clean code following vTiger standards.
Key Benefits
What this means for your business once it is live.
Fits Your Processes
Track exactly the entities and steps your business uses.
Native Behaviour
Modules work with reports, filters, permissions and workflows.
Automation Included
Rules and calculations run without manual work.
Upgrade-Safe
Clean code outside the core makes future upgrades easier.
Connected Data
Link custom records to leads, deals, tickets and invoices.
You Own the Code
Full source code handover and documentation.
How It Works
Understand the Process
We map your business process, data and users.
Design the Module
Fields, relations, layouts and permissions are designed and agreed.
Develop & Test
The module is built and tested on a staging environment.
Deploy & Train
We deploy to production and train your team.
Real-World Use Cases
Property Management
A real estate firm tracks properties, units, tenants and lease renewals in custom modules.
Service Contracts
A maintenance company manages AMCs, visits and technician assignments.
Commission Tracking
Sales commissions are calculated automatically from closed deals and paid invoices.
Common Challenges We Solve
Processes the CRM Does Not Support
We build modules that model your real workflow.
Spreadsheet Workarounds
Data moves into the CRM where it can be reported and secured.
Fragile Customisations
We avoid core edits so customisations survive upgrades.
Hard-to-Maintain Code
We document and structure modules for future developers.
Why Choose Xirgosoft
- A CRM that matches your processes
- Less manual work and fewer workarounds
- Scalable, maintainable code
- Experienced vTiger developers
Technologies & Platforms
Who This Is For
- Property, rental and facility management firms
- Service and maintenance companies with contracts and visits
- Businesses tracking commissions or complex pricing
- Companies with industry-specific entities
- Teams outgrowing spreadsheets next to the CRM
What Is Included
- Process analysis and data model design
- Module development with fields, relations and permissions
- Workflows, handlers and scheduled tasks
- Reports and dashboard widgets
- Testing with your team
- Code handover and documentation
Frequently Asked Questions
Will custom modules survive upgrades?
We follow vTiger standards and avoid modifying core files, which makes upgrades much easier.
Can custom modules appear in reports?
Yes. Custom modules work with standard reports, filters and dashboards.
Who owns the code?
You do. The code is delivered to you as part of the project.
Can you modify existing modules?
Yes. We can extend standard modules with new fields, logic and layouts.
How long does a custom module take?
A focused module can take a few weeks. Larger systems with several linked modules take longer, and we deliver in stages.
Can modules be used on mobile?
Yes, depending on your mobile approach. We can expose modules through the API for a custom app.
Can you migrate existing spreadsheet data into the module?
Yes. We map and import it as part of the project.
Can you add approval workflows?
Yes. Approvals, notifications and status changes can be built into the module.
Build the custom CRM module your business needs.
Talk to our experts today for a free consultation and quote.