Our Services

Keep SugarCRM Secure, Current and Running Smoothly

Running an old Sugar version means missing security fixes and new features, and custom code can make upgrades risky.

Xirgosoft upgrades on-premise SugarCRM installations, prepares customizations for new versions and provides ongoing support for administrators and users.

For Sugar Cloud customers, where SugarCRM applies upgrades, we focus on testing your custom packages against upcoming releases so nothing breaks on upgrade day.

What We Deliver

01

Upgrade Assessment

Review version, packages and customizations.

02

Staging Upgrades

Upgrade and test on a copy first.

03

Code Compatibility Fixes

Update custom code for new Sugar versions.

04

PHP & Server Updates

Align PHP, database and search services.

05

Admin Support

Help with users, roles, layouts and workflows.

06

Monthly Support Plans

Fixes and small enhancements each month.

How It Works

1

Health Check

We review your Sugar instance and server.

2

Plan the Upgrade

Steps, risks and rollback are documented.

3

Upgrade & Test

The upgrade is tested on staging with your users.

4

Go Live & Support

Live upgrade followed by ongoing support.

Real-World Use Cases

Outdated On-Premise Sugar

An older Sugar installation is upgraded step by step to a supported version.

Cloud Release Readiness

Custom packages are tested against the next Sugar Cloud release.

Ongoing Admin Help

A company without an in-house Sugar admin relies on our monthly support.

Why Choose Xirgosoft

  • Better security and performance
  • Customizations keep working
  • A reliable partner for day-to-day issues
  • Predictable support costs

Our Process

  1. DiscoveryWe understand your business, workflows and goals.
  2. Planning & DesignWe define the solution, integrations and timeline.
  3. Build & IntegrateWe develop, configure, migrate data and test thoroughly.
  4. Launch & SupportWe go live, train your team and provide ongoing support.

Technologies & Platforms

SugarCRMPHP 8.xMySQLElasticsearch / OpenSearchLinuxSugar Upgrader

Frequently Asked Questions

Is upgrading Sugar risky?

Not when done carefully. We test on staging, keep full backups and have a rollback plan.

Do you support Sugar Cloud?

Yes. We support configuration, packages and release testing for Sugar Cloud.

Can you support Sugar CE 6.5?

Yes, and we can also help you plan a migration to a supported platform.

Do you offer monthly support?

Yes. We offer monthly support hours or on-demand support.

Keep SugarCRM up to date and supported.

Talk to our experts today for a free consultation and quote.