Chat with Leads and Customers on WhatsApp from Frappe CRM
Many leads prefer WhatsApp over email or calls. Keeping those chats inside the CRM gives your team context and managers visibility.
We set up WhatsApp messaging in Frappe CRM using the official WhatsApp Business Platform, so conversations appear on lead and deal records.
Frappe CRM supports WhatsApp messaging through the Frappe WhatsApp app and Meta's Cloud API; we install, configure and extend it for your workflows.
What We Deliver
Chats on Leads & Deals
Send and receive messages from records.
Template Messages
Meta-approved templates for outreach.
Conversation History
All messages saved on the record.
Notifications
Alerts for new incoming messages.
Automation
Send messages from server scripts and events.
Shared Number
Multiple users on one business number.
How It Works
WhatsApp Business Setup
Register and verify your number with Meta.
Install App
Install and configure the WhatsApp app on your Frappe site.
Configure Templates
Set up templates and webhooks.
Automate
Add automated messages where needed.
Real-World Use Cases
Lead Response
A new lead from the website receives a WhatsApp greeting, and replies appear on the lead.
Deal Follow-Up
Reps share quotes and answer questions on WhatsApp from the deal.
Event Reminders
Prospects receive reminders before scheduled demos.
Why Choose Xirgosoft
- Faster lead engagement
- Complete chat history
- Official WhatsApp integration
- Team-wide visibility
Our Process
- DiscoveryWe understand your business, workflows and goals.
- Planning & DesignWe define the solution, integrations and timeline.
- Build & IntegrateWe develop, configure, migrate data and test thoroughly.
- Launch & SupportWe go live, train your team and provide ongoing support.
Technologies & Platforms
Frequently Asked Questions
Is it the official WhatsApp API?
Yes, through Meta's WhatsApp Business Platform.
Does it work on Frappe Cloud?
Yes, apps can be installed on Frappe Cloud sites as well as self-hosted ones.
Can messages be automated?
Yes, using server scripts or custom logic.
Are there WhatsApp charges?
Meta charges per conversation; we explain pricing during setup.
Add WhatsApp to Frappe CRM.
Talk to our experts today for a free consultation and quote.