Message Customers on WhatsApp from JoforceCRM
For many small and mid-sized businesses, WhatsApp is the main customer channel — but chats on personal phones are hard to manage.
We integrate the official WhatsApp Business Platform with JoforceCRM so conversations are shared, logged and linked to leads, contacts and organizations.
Because JoforceCRM shares its architecture with vTiger, we adapt our proven vTiger WhatsApp integration approach for Joforce's interface and modules.
What We Deliver
Chat from CRM
Send and receive messages on records.
Templates
Approved templates for notifications.
History Logging
Every message saved on the record.
Auto Lead Creation
New numbers become leads.
Workflow Messages
Automated WhatsApp messages from workflows.
Team Inbox
Multiple agents share one business number.
How It Works
WhatsApp Setup
Register and verify your business number.
Install Integration
Add the WhatsApp module to JoforceCRM.
Connect Webhooks
Receive messages in real time.
Configure Automation
Templates and workflows are set up.
Real-World Use Cases
Lead Follow-Up
New leads receive a welcome message and replies go to the assigned rep.
Payment Reminders
Customers receive invoice reminders on WhatsApp.
Customer Support
Support questions arrive in Joforce and are answered by the team.
Why Choose Xirgosoft
- Organized WhatsApp communication
- Faster follow-up
- Visible history for the whole team
- Official API
Our Process
- DiscoveryWe understand your business, workflows and goals.
- Planning & DesignWe define the solution, integrations and timeline.
- Build & IntegrateWe develop, configure, migrate data and test thoroughly.
- Launch & SupportWe go live, train your team and provide ongoing support.
Technologies & Platforms
Frequently Asked Questions
Is it the official API?
Yes, we use Meta's WhatsApp Business Platform.
Can multiple users use one number?
Yes.
Can workflows send WhatsApp messages?
Yes.
Are there WhatsApp fees?
Meta charges per conversation; we explain pricing during setup.
Add WhatsApp to JoforceCRM.
Talk to our experts today for a free consultation and quote.