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Reliable Email and Calendar Integration for SuiteCRM

Email problems are among the most common SuiteCRM support issues — especially since Microsoft and Google moved to OAuth authentication.

We configure SuiteCRM's inbound and outbound email with Microsoft 365 and Google Workspace using OAuth, set up case-creating mailboxes, and sync calendars.

Recent SuiteCRM versions include OAuth-based connections for external mail providers; we configure them properly and resolve related scheduler and cron issues.

What We Deliver

01

OAuth Mail Setup

Secure connections to Microsoft 365 and Gmail.

02

Inbound Email to Cases

Group mailboxes create and update cases.

03

Personal Mail Accounts

Users send and receive from SuiteCRM.

04

Calendar Sync

Meetings synced with Google or Outlook calendars.

05

Scheduler & Cron Fixes

Ensure imports run on schedule.

06

Email Templates

Branded templates for campaigns and cases.

How It Works

1

Review Setup

We check mail accounts, schedulers and errors.

2

Register OAuth Apps

Apps are registered with Microsoft or Google.

3

Configure SuiteCRM

Inbound and outbound accounts are connected.

4

Test & Monitor

Imports, sending and threading are verified.

Real-World Use Cases

OAuth Migration

A SuiteCRM instance stops importing Outlook emails; we reconnect it with OAuth.

Support Inbox

Emails to help@ become cases with automatic replies.

Google Calendar

Sales meetings in SuiteCRM appear in each rep's Google Calendar.

Why Choose Xirgosoft

  • Email that works reliably
  • Complete history on every record
  • Secure modern authentication
  • Less admin time spent on email issues

Our Process

  1. DiscoveryWe understand your business, workflows and goals.
  2. Planning & DesignWe define the solution, integrations and timeline.
  3. Build & IntegrateWe develop, configure, migrate data and test thoroughly.
  4. Launch & SupportWe go live, train your team and provide ongoing support.

Technologies & Platforms

SuiteCRM 7.12+ / 8.xMicrosoft 365Google WorkspaceOAuth 2.0IMAP / SMTPCron Schedulers

Frequently Asked Questions

Why did SuiteCRM stop receiving emails?

Often because the mail provider disabled basic authentication or the cron scheduler stopped. We diagnose and fix both.

Does our SuiteCRM version support OAuth?

Recent 7.x and 8.x releases do; older versions may need an upgrade first.

Can cases be created from email?

Yes. Group inbound mailboxes can create and update cases.

Can you fix email threading?

Yes. We configure case macros and threading so replies attach correctly.

Fix and improve email in SuiteCRM.

Talk to our experts today for a free consultation and quote.