AI-Driven Messaging for Smarter Customer Engagement
Combining WhatsApp, ChatGPT and vTiger CRM lets you answer customers instantly, around the clock, with responses based on real CRM data.
We build AI-powered WhatsApp assistants connected to vTiger CRM that handle common questions, capture leads and hand complex conversations to your team with full context.
Combining WhatsApp, ChatGPT and vTiger gives you an assistant that can answer common questions instantly, qualify leads and hand over to a human agent — with every conversation saved in the CRM.
What We Deliver
AI WhatsApp Replies
Answer common customer questions instantly with ChatGPT.
CRM-Aware Responses
AI uses order, ticket and account data for accurate answers.
Lead Capture
Create and update CRM leads automatically from conversations.
Smart Handover
Transfer to a human agent with the full conversation history.
Multilingual Support
Respond to customers in their preferred language.
Conversation Analytics
Track volumes, resolution rates and common topics.
How It Works
Customer Sends a Message
A customer messages your WhatsApp business number.
AI Understands & Replies
ChatGPT reads the message, uses your business information and replies within seconds.
CRM Records Everything
The conversation, extracted details and lead status are saved in vTiger.
Human Handover
Complex or sensitive conversations are passed to an agent with full context.
Real-World Use Cases
24/7 Inquiry Handling
A customer asks about pricing at midnight and gets an accurate answer immediately, with the lead created in the CRM.
Lead Qualification
The assistant asks qualifying questions and only routes serious leads to the sales team.
Support Triage
Common issues are resolved automatically; others become tickets assigned to the right agent.
Why Choose Xirgosoft
- 24/7 customer engagement without extra staff
- Instant answers based on real customer data
- More leads captured from every conversation
- Your team focuses on high-value conversations
Our Process
- DiscoveryWe understand your business, workflows and goals.
- Planning & DesignWe define the solution, integrations and timeline.
- Build & IntegrateWe develop, configure, migrate data and test thoroughly.
- Launch & SupportWe go live, train your team and provide ongoing support.
Technologies & Platforms
Frequently Asked Questions
Will the AI give wrong answers?
We limit the assistant to your approved business information and instruct it to hand over when unsure, which greatly reduces the risk.
Can customers ask for a human?
Yes. Customers can request a human at any time and the chat is assigned to an agent.
Can it book appointments or create tickets?
Yes. The assistant can create records in vTiger such as leads, tickets or appointments.
What languages are supported?
The AI can understand and reply in many languages, matching the customer's language.
Ready to launch AI-powered WhatsApp support?
Talk to our experts today for a free consultation and quote.