Xirgosoft Technologies Connects the WhatsApp Business Platform with vTiger CRM

Punjab, India, 2 November 2026 — Xirgosoft Technologies today highlights its WhatsApp integration for vTiger CRM. It connects a business number to vTiger through the official WhatsApp Business Platform from Meta, so customer conversations are saved to the right record instead of staying on individual phones.

What the integration does

For many customers, WhatsApp is the fastest way to reach a business. The problem for the business is that conversations scatter across personal phones, and when someone leaves, the history goes with them. The integration is designed to turn that activity into shared, searchable customer history.

• Matching: inbound messages are matched to existing leads, contacts or accounts by phone number, or create a new lead when the sender is unknown.
• Replies in the CRM: agents reply from inside vTiger, so the team works from one shared inbox.
• Saved history: every message is recorded against the right customer record.
• Shared access: conversations are shared and tracked instead of sitting on one person’s phone.

Built on the official platform

The company says it connects the business number through the Cloud API of the official WhatsApp Business Platform. Related services cover a WhatsApp bot for vTiger and a combined WhatsApp, ChatGPT and vTiger setup.

Learn more

Each service page has the details, use cases and FAQ.

About Xirgosoft Technologies

Xirgosoft Technologies is a software company in Punjab, India. It provides CRM integration and customisation for vTiger, SugarCRM, SuiteCRM, YetiForce, JoforceCRM and Frappe CRM, together with AI automation, web development and mobile app development.

WhatsApp and Meta are trademarks of their respective owners. Xirgosoft Technologies is not affiliated with or endorsed by them.